Products and sizing
Get information about product features, fit, size selection and availability.
ELTERES / CONTACT
Let’s talk
Contact us about products, sizing, orders or collaborations. The ELTERES team will be happy to help.
We usually reply within one business day.
Send us a messageSEND US A MESSAGE
How can we help?
Select a subject and complete the form so we can direct your enquiry to the right team. If you are contacting us about an order, please include your order number.
REACH THE RIGHT TEAM
Start with what you need.
Choosing the right subject helps us provide faster, more detailed support.
Use the form
Order support
Contact us about orders, payments, shipping, delivery, exchanges and returns.
Collaborations
Get in touch about business projects, press, styling and selected retail partnerships.
ELTERES / INSTAGRAM
Stories from ELTERES
Culture, craft and the stories behind timeless pieces.
QUICK ANSWERS
Before you write to us.
Find brief answers to common questions here.
Can you help me choose a size?
Yes. Share your height, weight and preferred fit to receive a size recommendation.
When are orders dispatched?
Unless stated otherwise, in-stock products are dispatched on the next business day. Contact us with your order number for the latest status.
Do you work with business partners?
Yes. For brand collaborations, special projects, press or selected retail partnerships, choose “Business collaboration” in the form.
